Refund Policy

Last updated: January 2026

SnapServe follows a transparent refund policy based on the selected payment method and service status.

Wallet Payments

Users may add money to the SnapServe Wallet in advance. Wallet balance can be used to pay for services.

• If a service is cancelled before processing, the amount will be refunded to the SnapServe Wallet.
• If a service is not delivered or fails due to SnapServe, the refund will be credited back to the SnapServe Wallet.
• Wallet refunds are usually processed within 24–48 hours.

UPI / Pay on Delivery

If the user selects UPI payment, payment is collected at the time of service delivery.

• No advance payment is taken for UPI on delivery.
• If the service is cancelled before delivery, no payment is required.
• Refunds are not applicable for cancelled orders where payment was not made.

Non-Refundable Cases

• Service already completed successfully
• Incorrect details provided by the user
• User unavailable at the time of delivery

Contact for Support

For refund or wallet-related queries, please contact us at:
Email: support@snapserve.com